Last updated: May 2018

This Privacy Policy sets out the basis on which FRA (‘we’, ‘us’, ‘our’) processes, treats and uses any personal data we collect from you, or that you provide to us.

The General Data Protection Regulation, incorporated in the UK by The Data Protection Act 2018 (the Act), requires us to provide important information about how we collect and process your personal data. We ask that you read this Privacy Policy as it contains important information you need to know.

FRA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. If you do not wish to accept this Privacy Policy, please leave this website.

What data will we collect?

The data we may collect, store and process includes the following types:

Identity data, including but not limited to, your full name, title. Contact data, including but not limited to, billing address, site address, email address, phone numbers. Financial data, including but not limited to, your bank account details, transactions resulting from the work we carry out for you. . Communications data, including but not limited to, email communications.

From our Website:

We automatically receive and record information on our server logs from your browser, including your IP address and the page you request. We may also record information about pages visited on our site, in order to improve the way our site operates.

There is an option for visitors to subscribe to our newsletter via an online form, the information required is: your name, company name, email address. This information will be used to send you a copy of our email newsletter.

Occasionally, we may also send you relevant information about us and other information, which we believe may be of interest to you.

Information Collected Automatically

We also use tools like Google Analytics to measure traffic to our site and how users interact with our site. At various times, we may use other tools to measure the efficacy of our marketing campaigns. The Google Analytics terms specify that no personally identifiable information may be collected through the Google Analytics software

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How will we use your data?

Your data will only be processed when there is a lawful reason to do so. We have determined that our main lawful reasons will be:

  • In order to meet the obligations of the contract that exists between us
  • Where we need to comply with a legal or regulatory obligation
  • For our legitimate interests.

We will only process your data under one of the lawful bases listed above.


We use cookies to allow us to personalise our service to you. A cookie is a text file stored by a browser on an individual’s computer system that holds information. It will store the information you have submitted and record your choices and preferences. If you do not want a cookie, you can set your browser to deny it.

Third Parties

We will not rent, sell or share the data we hold about you with other people without your agreement except as permitted under the Data Protection Act 1998 and in accordance with this Privacy Policy. We may disclose information we have collected about you to third parties where required to do so by law.

Our third-party data processors

We use Mailchimp to provide us with inbound marketing services, mainly for our newsletter. (Privacy policy) Siteground provide our hosting


We use Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the website made available to Google Analytics by installing the Google Analytics opt-out browser add-on ( for your web browser. The Google Analytics opt-out browser add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Right to Access and Erasure

If you would like to see or change any information we hold about you or want it removed from our database, you should contact our Data Protection Officer Rachel.

Changes to Privacy Policy

From time to time, FRA may modify this policy by updating this page. Please continue to review this whenever accessing or using the website to ensure you are happy with any changes.

Fran Raybould Associates (FRA) Reg no. 08923563

Registered Address: 22 Cysgod Y Graig, Denbigh, Denbighshire, LL16 3TD


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